Your privacy is our priority. This policy clearly explains how mr money88 collects, uses, stores, and protects your personal information as a member of our platform.
Mr money88 understands that your trust is our most valuable asset. As an online gaming platform serving members across Malaysia, we take on a significant responsibility to ensure that every piece of personal information you share with us is handled with care, security and integrity.
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. It clearly explains what data we collect, how it is used, who may access it, and what rights you hold as the data owner.
We never sell, rent or trade your personal data to any third party for marketing purposes without your explicit consent. This policy reflects mr money88's genuine commitment to privacy — not mere legal compliance.
We only collect data that is strictly necessary to provide you with a safe, fair and effective service. The following are the categories of data we collect:
| Data Categories | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Identity Information | Account registration & verification | Mandatory |
| KYC Documents | AML compliance & withdrawals | Mandatory |
| Banking Information | Deposit & withdrawal processing | Mandatory |
| Usage Data | Security & improvements | Automatic |
| Marketing Cookies | Enhanced user experience | Optional |
Every piece of data we collect has a clear and legitimate purpose. We do not use your data beyond the following purposes:
Mr money88 does not sell, rent or share your personal data to third parties for profit. However, in certain limited situations, we may need to share data with the following parties:
We work with trusted service providers — including payment processors, cloud service providers and gaming software suppliers — who help us operate the platform. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
We may be required to disclose your data to government authorities or law enforcement bodies when mandated by law, court order, or to assist in fraud and anti-money laundering investigations.
Protecting your personal data is a responsibility we take very seriously. mr money88 implements multiple layers of technical and organisational security to ensure your data remains protected at all times:
The mr money88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:
These cookies are required for the platform to function properly. They manage login sessions, language preferences and your account security. They cannot be disabled without affecting core platform functionality.
We use analytics tools to understand how members use our platform — which pages are most visited, how long sessions typically last and where users encounter difficulties. All analytics data is anonymised and used solely for improvement purposes.
These cookies store your preferences such as language selection, display format and other personal settings so you do not need to reconfigure them each time you log in.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect your experience on our platform.
Under Malaysia's Personal Data Protection Act 2010 and the data protection principles we adhere to, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete data.
You can request the deletion of your data, subject to any legal obligations binding on us.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
You can request that we restrict the processing of your data in certain situations as provided by law.
To submit any request related to the above rights, please contact our Data Protection team via 24/7 Live Chat or email us at [email protected]. We will process your request within 14 business days. For more complex cases, this period may be extended to 30 days with prior notice to you.
We retain your personal data for as long as your account is active or as required to provide services to you. For closed accounts, we retain data in accordance with the following guidelines:
Once the designated retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
Mr money88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements or improvements to our services.
For significant changes, we will notify you via email to your registered address and/or a prominent notice on our website at least 14 days before the changes take effect. For minor editorial changes, we will only update the "Last Updated" date at the top of this page.
Continued use of the mr money88 platform after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before the effective date.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, you may reach us through the following channels:
Every step we take in handling your data is designed to give you complete peace of mind.
Your data is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Every transaction and login session is fully encrypted end-to-end.
Your identity verification documents are processed through a secure, integrated KYC system. This information is only accessed by authorised personnel and is never shared without a legitimate reason.
Your data is stored in data centres equipped with multi-layered physical and digital access controls. Automatic backups ensure your data is never lost, even in the event of unexpected technical disruptions.
Our core principle: your data is not our product. We have never and will never sell your personal information to any advertiser, data broker, or third party for commercial gain.
You have full control over your marketing communications. Unsubscribe from promotional emails with a single click at any time, no questions asked. Important account-related communications will continue to be delivered.
All of our data management operations are conducted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data owner are always respected and protected.